Terms of Service

Welcome to Postonus! These Terms of Service (“Terms”) are a legally binding agreement between you (“User,” “you,” or “your”) and Postonus Private Limited (“Postonus,” “we,” “us,” or “our”). These Terms govern your access to and use of our website, applications, and all related services (collectively, the “Service”).

By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

1. The Postonus Service

Postonus is a social media management platform that enables you to:

• Schedule and publish content across multiple third-party social media platforms.
• Generate and refine content using built-in AI tools.
• Analyze performance and generate reports.
• Manage multiple accounts and brands from one dashboard.
• Collaborate with team members in shared workspaces.

2. Accounts, Eligibility & Security

When you sign up for Postonus, you agree to:

• Provide accurate and complete information during registration.
• Keep your login credentials secure and confidential.
• Accept responsibility for all activity under your account, including actions by team members.
• Notify us immediately if you suspect unauthorized access.

You are responsible for managing roles and permissions in team workspaces.

3. Subscription Plans, Free Trials & Payments

• Free Trial: We may offer a 7-day free trial. If you provide payment details, you will be charged automatically at the end of the trial unless you cancel before it ends.
• Subscriptions: Postonus offers monthly and annual subscription plans. Fees depend on your chosen plan.
• Payments: Payments are processed securely by third-party providers. We do not store your full payment card details.
• Renewals: Subscriptions renew automatically unless cancelled before the billing cycle ends.
• Refund Policy: You may request a full refund within 24 hours of payment. Contact us at support@notify.postonus.com.
• Price Changes: We may update pricing with at least 30 days’ notice. Continued use after changes means you accept the new fees.

4. Your Content & Platform Compliance

• Ownership: You retain full rights to all content you create, upload, schedule, or publish through Postonus (“User Content”).
• License to Postonus: You grant us a limited, worldwide, royalty-free license to store, process, and publish your User Content solely to provide the Service.
• Platform Rules: You must comply with the terms, policies, and API rules of each connected platform, including but not limited to:
  • Facebook Terms of Service
  • Instagram Terms of Use
  • LinkedIn User Agreement
  • Twitter/X Terms of Service
  • TikTok Terms of Service
  • YouTube Terms of Service and Google Privacy Policy
• Responsibility: You are solely responsible for your content and compliance. Postonus is not responsible for actions by third-party platforms (e.g., account suspensions, API restrictions).

5. Postonus Intellectual Property

• All rights in and to the Service (software, code, design, trademarks, logos, documentation) remain the property of Postonus Private Limited.
• You may not copy, modify, distribute, sell, reverse-engineer, or create derivative works without our permission.

6. Prohibited Uses

You agree not to use Postonus to:

• Violate laws, including the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023.
• Upload or publish illegal, infringing, or harmful content.
• Attempt unauthorized access to our systems or other accounts.
• Spread malware, spam, or malicious code.
• Circumvent platform restrictions or abuse APIs.

7. Service Reliability & Limitations

We strive to provide a reliable Service, but Postonus cannot guarantee successful posting in all cases. Failures may occur due to:

• Third-party platform outages or API changes.
• Invalid or expired credentials.
• Platform-imposed restrictions or suspensions.

8. Disclaimer of Warranties

The Service is provided “as is” and “as available.” We do not guarantee that Postonus will be uninterrupted, error-free, or secure. To the fullest extent allowed by law, we disclaim all warranties, including merchantability, fitness for purpose, and non-infringement.

9. Limitation of Liability

To the maximum extent permitted by law:

• Postonus shall not be liable for indirect, incidental, or consequential damages, including lost profits, data, or goodwill.
• Our total liability for all claims in a 12-month period shall not exceed the fees you paid us during that period.

10. Indemnification

You agree to indemnify and hold harmless Postonus, its affiliates, officers, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Service.
• Your violation of these Terms.
• Your User Content or actions on third-party platforms.

11. Termination

We may suspend or terminate your account if you:

• Breach these Terms.
• Misuse the Service.
• Request termination.

Upon termination, your access will end immediately, and stored content may be deleted.

12. Governing Law & Dispute Resolution

• If you are located in India: these Terms are governed by the laws of India, with exclusive jurisdiction in the courts of Bengaluru, Karnataka.
• If you are located outside India: these Terms are governed by the laws of Delaware, United States, with exclusive jurisdiction in Delaware courts.

13. Miscellaneous

• Entire Agreement: These Terms and our Privacy Policy form the entire agreement between you and Postonus.
• Severability: If any provision is found invalid, the rest remain in effect.
• Updates: We may revise these Terms periodically, and the “Last Updated” date will reflect the latest version.