Support
Talk to a person. Or find the answer in the docs first.
Email support@postonus.com and a person reads it. Most setup questions have an answer in the docs, so check there first when you are stuck on a connection or a command.
14 days, no card.
Docs
Start here when something does not work:
Billing and refunds
Plans, charges and refunds follow the terms. For a billing question or a refund request, email support@postonus.com.
Account deletion and data requests
What we store and how you can ask us to export or delete it is in the privacy policy. To make a request, email support@postonus.com.
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Questions
Frequently asked questions Everything the first evaluation usually needs.
- How do I contact support?
Email support@postonus.com. Say which workspace and which channel or post it is about, and include any error text you saw.
- How do I get a refund?
You can request a full refund within 24 hours of payment. Email support@postonus.com. The terms have the full wording.
- How do I delete my account or my data?
Email support@postonus.com. The privacy policy explains what we keep, what we delete, and your rights over your data.